Description

Paul Leiba

Bilingual Account Manager
10 rue Birkdale, DDO

QC H9G 2P3

T: +1. 514.887.5248

E: paul.leiba@gmail.com

SUMMARY
Bilingual consultative sales professional, results-focused, quality-driven professional, demonstrating consistent achievement of objectives, strong sales and service skills, and dedication to organizational goals. Advanced presentation and relationship development abilities, with a track record of generating YOY business growth.

Key Skills

·       Needs Assessment & Solution and Value Based-Selling

·       Pipeline Management

·       SugerCRM and OracleCRM

·       The ability to generate ideas
·       Mac OS, iOS, DEP and MDM

·       MS-Office & Windows

·       Excellent communication skills, both written and verbal

·       Great negation skills

Career History
QuickSeries Publishing Inc. DDO, QC                                                                                    2018 – 2019

 

Division Sales Manager – Mobile Apps

Responsible for ensuring sales goals are achieved with a targeted emphasis on continuous business growth, providing support, sales coaching, structure, and account planning for my team.

 

Key Responsibilities:

·       Provide guidance to AMs on developing strategic relationships with their key accounts

·       Develop the knowledge, tactics, sales process, individual coaching, and mentoring

·       Recruit and train new AMs with a heavy focus on employee retention

Apple – Montreal, QC                                                                                                                  2011 – 2018

 

Business Pro (Customer Success Management)

Accountable for developing, maximizing and maintaining long term relationship with existing clients in order to enhance customer satisfaction, customer retention, and company sales.

 

Key Responsibilities:

·       Manage key named accounts, such Sanofi Canada Inc, Cirque du Soleil and Laura Shoppes, BDC and CHU Sainte-Justine, various Public Sector and EDU

·       Lead a team of 3 Business Experts on the successful development of their accounts resulting in YOY growth of 30%

·       SugarCRM Mentor and UX Design and workflow planning

 

Business Expert (Business Development)                                                                                2011 to 2017

Called on multiple categories of businesses. Worked with them to develop solutions based on Apple’s line-ups of iPhones, iPads and Macs.

 

·       Cultivated a portfolio of over 150 customers

·       Consult customers on Apple’s Device Enrolment Program, and Volume Purchase Program

·       YOY growth of 20%

Oracle – Montreal, QC                                                                                                           2008 – 2010

 

Account Executive

Responsible for the core technology sales development of key named accounts in eastern Canada and maintained personal rapport and win-win relationships with clients.

 

Key Responsibilities:

·       Identified and pursued new sales opportunities as well as current customer up-sell potential resulting in significant new and add-on business for region and achieved status as the Rookie of Year for Fiscal 2009 and was the highest grossing representative in my division for Q4-FY09’ with over $1.2 Million in closed revenue.

·       Developed comprehensive account plan for designated key accounts that included account set up and on-going customer support and training on data, software, and custom solutions resulting in the discovery of major up-sell opportunities.

·       Managed complex technical long sale cycle (upwards of 12 Months) opportunities’ from Discovery stage through to Close.

·       Developed comprehensive SOWs’ that required detailed ROI and TCO statements.

Insight Enterprises – Montreal, QC                                                                                        2007 – 2008

 

Sales Manager (VAR)

Hired, trained, supervised and mentored 12 sales people; motivated staff to meet/exceed established sales goals and objectives by developing effective sales incentives.

 

Key Responsibilities:

·       Coached employee’s on successful sales methodologies, closing techniques.

·       Developed strong customer and vendor relations

·       Attained and exceeded budget by more than $400,000 dollars in Rev equating to 125% of budget in Q1, 2008

Muxlab – Montreal, QC                                                                                                           2006 – 2007

 

Channel Sales Manager

Led a team of 8 sales agents; motivated staff to meet/exceed established sales goals and objectives by developing effective sales incentives.  Coached sales agents’ successful sales and closing techniques and developed strong customer relations.

 

Key Responsibilities:

·       Responsible for $650,000 in sales

·       Exceeded forecast by 25% YOY

·       Key accounts managed – ADI Distributing, and Anixter

John Thomas Batts – Montreal, QC                                                                                     2003 – 2006

 

Account Executive (Industrial)

Responsible for the sales account management of key accounts in eastern Canada and the USA.

 

Key Responsibilities:

·       Generated 125% above budget with net new business development in excess of $1,000,000 (million) dollars per annum and exceeded forecast

·       Design and manufacturing consulting for custom plastic injection moulding services.

Imperium Enterprises – Montreal, QC                                                                                  2001 – 2002

 

Owner/Operator

Sole owner of a business selling trade show displays and popup banners to corporate clients in Eastern Canada and North Eastern USA.

 

Key Responsibilities:

·       New market development and sales reporting reports and completed customer profiles on a monthly basis.

Guillemot – Montreal, QC                                                                                                      2000 – 2001

 

Channel Account Manager

Hired, trained, supervised and mentored 2 sales people; motivated staff to meet/exceed established sales goals and objectives by developing effective sales incentives.  Coached employees’ successful sales and closing techniques, developed strong customer and vendor relations.

 

Key Responsibilities:

·       Achieved in excess of 100% of quota with sales of over $1,200,000 (million) in sales per annum.

·       Managed OEM partner channel, Dell, D&H Distributing and Alienware

Supercom – Montreal, QC                                                                                                    1996 – 2000

 

Distribution Account Manager

Responsible for the technology sales account management and business development of major retail and VAR accounts in eastern Canada.

 

Key Responsibilities:

·       Achieved more than $8 million dollars in Sales per annum, YOY growth of 40%.

·       Member of the Million Dollar Club for achieving sales in excess of $1 million in a single month, and attained the number 2 status as top revenue earner

EDUCATION
Dawson College – Montréal, QC

Creative Arts

 

Sales Training – Montréal, QC

·       Challenger Selling

·       Baseline Selling

·       Sandler Solution Sales Training